Work and volunteer experience

IT Department Volunteer, Roslin Institute, The University of Edinburgh Link to heading

November 2023 – December 2023, Scotland

I developed my knowledge of SQL and consulted with colleagues on maintenance of remote computer networks.

• Collaborated closely with a team of seven permanent staff to gather data and achieve project goals
• Applied problem-solving techniques to diagnose network issues

Tech Support Volunteer, ACE IT Link to heading

October 2022 – June 2023, Edinburgh, Scotland

Provided digital literacy support to elderly users. Delivered 1-to-1 technical guidance with a service-oriented approach and used accessible communication to empower non-technical users.

Manager, LLC “Specsector” Link to heading

February 2020 – March 2022, Lutsk, Ukraine

• Completed financial reports, tax reports, profit reports, and quality of installation works reports
• Ensured adherence to ISO quality standards
• Complied with Health and Safety procedures
• Negotiated supplier contracts
• Researched the market identified and tracked debts
• Provided effective record-keeping monitoring of the safe use of equipment, contracts, and repairs